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What Should I do If I Have a Clinical Question For The Doctor?
If you have a medical question concerning "new" symptoms your child is developing, we ask parents to make an appointment so our providers can assess your child's condition accurately, offer evidence-based advice or provide appropriate treatment.
A new issue or concern is one in which you have not already addressed with one of our providers recently during an office visit.
On Going Condition:
If you have a non urgent medical question regarding your child's condition, medication, or if you need additional advice from our provider for a non urgent on-going problem, you can take advantage of the portal message system to directly send a non urgent message to your provider. (This is the method we find more effective). You can also give us a call and leave a message. One of our clinical staff team-members will give you a callback.
Please keep in mind when leaving messages during office hours that our priority is to the patients that are in the office. Thus, we will return your call once a medical caregiver finishes seeing patients in the office.
If you are concerned about your child's well being and anticipate the need to have your child seen at the office, please call us to set up an appointment. In case of an emergency, please call 911 or go to the nearest emergency room.